Health Care Provider Inquiries

Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Health Care Providers – For questions, please call the Provider Customer Service Line at 1-888-632-3862, or fill out the form below and a representative will follow up with you promptly.

All fields marked with a RED asterisk (*) are required in order to proceed.

*Provider Name

*Provider Headquarters

*City

*State / Province / Region

*Postal / Zip Code

Provider Contact

*First Name

*Last Name

Position

Area of Practice and/or Physician Specialty

*Phone Number

*Email Address

*Preferred Method of Contact

Phone

*What can we help you with?

Now that’s innovation

Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and remarkable access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.

What's New

Legal Notices & Privacy Policies

Health plans are offered and/or insured by Innovation Health Plan, Inc. (“Innovation Health”). Innovation Health® is the brand name used for products and services provided by Innovation Health Plan, Inc. Innovation Health Plan, Inc. is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Aetna, CVS Pharmacy^® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health^® family of companies.

This material is for information only and is not an offer to contract. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Innovation Health. Provider participation may change without notice.

Explore Affordable Care Act (ACA) Plans

ACA Plan Resources

Sales and Support

Visit the Individuals & Families overview page

Member Information

Member Tools

Visit the Members overview page

Employer Information

Employer Tools

Employer Secure Log In

Visit the Employers overview page

Producer Information

Producer Tools

Visit the Producers overview page

Information & Resources

Provider Tools

Provider Log In

Visit the Health Care Professionals overview page

About Us

Visit the About Us overview page

Health Care Provider Inquiries

Now that’s innovation

What's New

You are now leaving the Innovation Health website.

You are now being redirected to www.aetna.com.

Notice:

You are now leaving the Innovation Health website.

You are now leaving the Innovation Health website.